Authorized 3CX Partner
3CX VoIP Phone System for Dallas Fort Worth Businesses
Cut communication costs by up to 80% with 3CX — the all-in-one business VoIP phone system, video conferencing & live chat platform. Expertly deployed and supported by Agapetec in Dallas Fort Worth.
All-in-One Communications
One platform for calls, video & chat
3CX is a powerful, open-standard IP PBX that completely replaces your proprietary PBX. It delivers everything your business needs in a single software solution — voice, video, live chat, and mobile — at a fraction of the cost.
As an authorized 3CX partner, Agapetec handles the full deployment: system setup, SIP trunk configuration, IP phone provisioning, staff training, and ongoing support — so you can focus on running your business.
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Full-Featured PBX — Extensions, IVR, ring groups, call queues, voicemail to email
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HD Video Conferencing — No app required for guests, works in any browser
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Website Live Chat — Manage chats from the same app as your calls
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iOS & Android Apps — Full business phone on any device, anywhere
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CRM Integrations — Salesforce, HubSpot, Zoho, Microsoft 365 & more
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No Per-User Pricing — One flat annual fee, add as many users as you need
Platform Features
Everything your team needs to communicate
3CX packs enterprise-grade communication tools into one easy-to-manage system. Here's what's included.
Business Phone System
A full PBX system that travels with your team — works at the office, at home, or on the road. No hardware headaches.
- Extension-to-extension calling
- Auto-attendant & IVR menus
- Call recording & reporting
- Voicemail to email delivery
HD Video Conferencing
Host video meetings with clients and team members with no software install required. Works directly in any web browser.
- No app download for guests
- Screen sharing & whiteboard
- Meeting recording
- Up to 250 participants
Website Live Chat
Embed a chat widget on your website. Visitors connect instantly with your team, all managed from the same 3CX app as calls.
- Real-time website visitor chat
- WhatsApp & SMS integration
- Facebook Messenger support
- Manage all channels in one app
Mobile & Desktop Apps
Stay reachable from any device. The 3CX iOS, Android, Windows and Mac apps deliver full business phone functionality anywhere.
- iOS & Android apps
- Windows & Mac desktop clients
- Web browser client
- No personal number disclosed
CRM Integrations
Connect 3CX with the tools your team already uses. Instantly see who's calling and log calls automatically in your CRM.
- Salesforce, HubSpot, Zoho
- Microsoft 365 & Teams
- Google Workspace
- Zendesk & Freshdesk
AI Analytics & Transcription
Gain actionable insights with 3CX AI. Get call transcriptions, summaries, and sentiment analysis to improve team performance.
- Automatic call transcription
- AI sentiment analysis
- Call summaries & insights
- AI Receptionist (virtual agent)
Flexible Deployment
Choose how you want to run 3CX
3CX gives you the freedom to deploy on your terms. Agapetec sets it up and manages it either way.
3CX Hosted
3CX manages the infrastructure on a dedicated cloud instance. Low cost, fully managed, ideal for businesses that want reliability without the IT overhead.
On-Premise
Install 3CX on your own hardware for maximum control, privacy, and security. No data leaves your building. Ideal for businesses with strict compliance needs.
Self-Hosted Cloud
Host 3CX on your own cloud instance — AWS, Azure, Google Cloud, or DigitalOcean. You own and control the environment with flexible scalability.
Still on copper lines or an old PBX?
Replace Avaya, Mitel, NEC, or Toshiba without losing a call
Carriers are retiring analog (POTS) lines and raising the price on the ones that are left. Parts for older PBX systems are getting hard to find. We move you to 3CX in a planned cutover, and your customers never notice.
Migration, planned
We document your current extensions, hunt groups, auto-attendant menus, and voicemail boxes, then rebuild them in 3CX before anything is switched over.
Number porting
Your main line, fax line, and direct numbers port over to SIP trunking. We manage the carrier paperwork and schedule the port for a time that suits you.
No downtime
The new system runs alongside the old one until the port completes. Calls are forwarded during the switch, and we're on site or on the line for cutover day.
Tell us what you have today. We'll tell you what the move looks like. Read more about replacing phone lines →
Why Choose Agapetec
Your local 3CX experts in Lake Dallas, TX
Don't just buy a phone system — get a partner who sets it up right, trains your team, and supports you every step of the way.
Certified 3CX Partner
Agapetec is an officially authorized 3CX reseller and deployment partner. You get genuine licensing, expert setup, and direct access to 3CX support through us.
Full Setup & Configuration
We handle everything — SIP trunk setup, IP phone provisioning, IVR/auto-attendant programming, user extensions, and integration with your existing tools.
Staff Training Included
Your team learns to use every feature from day one. We provide hands-on training for administrators and end users so you get maximum value immediately.
Local On-Site Support
Based in Lake Dallas, TX — we're available Monday through Saturday, 7AM–6PM for phone, remote, and on-site support. Real people, not a ticket queue.
Number Porting Assistance
Keep your existing business phone numbers. We manage the porting process with your SIP trunk provider to ensure zero downtime and no disruption to customers.
Ongoing Maintenance
We monitor your 3CX system, apply updates, manage backups, and handle any issues proactively — so your communication never goes down when you need it most.
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3CX Licensing
Simple, transparent pricing
No per-user fees. Start free with up to 10 users, or get a custom quote for unlimited extensions. Agapetec handles setup, training, and ongoing support.
Free tier available · No credit card required